info@ackiley.com
Mailing Address
P.O. Box 32067, Cambridge RPO, Preston, Ontario, N3H 5N4
Our Services
Our Core Services
Personalized Approach To Conflict Prevention and Resolution
Workplace Investigation
We conduct thorough investigations in the workplace, which include studying the file, conducting interviews, summarizing the findings and presenting an investigation report with all evidence, conclusions, and recommendations.
Negotiation of Collective Agreements
We evaluate and study trade union demands, prepare and participate in negotiation meetings, and draft or modify collective agreements while considering the demands of both employers and unions.
Labor Relations Management Advice
We offer advice on the usual management of labour relations, including disciplinary and behavioural management, administrative management, management of union grievances, and drafting letters of agreement.
Conflict Management
We provide expert assistance in managing conflicts in the workplace, including issues of psychological harassment and violence. Our services include individual coaching, training, and mediation in the workplace.
At ACKILEY, we are committed to providing exceptional services to our clients.
Contact us to learn more about how we can assist you in achieving your goals.
Challenges Employers Face When Conducting an Investigation
As an employer, you understand the importance of conducting a workplace investigation when necessary. However, the process can be daunting, and you may find it challenging to determine the scope and depth of the investigation while ensuring it is done thoroughly and efficiently. You may also worry about missing crucial information or evidence that could impact the investigation’s outcome.
A poorly conducted investigation can result in significant legal and financial consequences for the employer, as evidenced by the following cases:
- Dismissal Based on Unverified Facts: In a 2017 case, an employee was wrongfully dismissed based on unverified facts and without obtaining the employee’s version of events. The court awarded the plaintiff $5,000 in moral damages and other damages related to the end of his employment.
- Dismissal Based on Incomplete Investigation: In a 2004 arbitration award, an employer was ordered to pay $15,000 in moral damages due to the incomplete investigation leading to the employee’s dismissal. The dismissal was reversed because the allegations were deemed unreliable and unsubstantiated.
It is beneficial to hire a professional investigator to avoid the risks of a poorly conducted investigation. A professional investigator brings impartiality, objectivity, and experience in managing workplace investigations. They can identify the scope and depth of the investigation and conduct it promptly and thoroughly, obtaining all relevant information while avoiding irrelevant or misleading information.
A properly conducted investigation can help protect employees’ physical and psychological integrity, demonstrate the employer’s commitment to a positive workplace culture, reduce the risk of litigation arising from a complaint, and limit the employer’s liability in the event of a dispute or complaint.
Hiring a professional investigator can help employers navigate the challenges of conducting a workplace investigation and avoid the risks associated with a poorly conducted investigation. A properly conducted investigation benefits employers and employees by ensuring a fair and thorough process.